BIM 2.0Odoo 19

Process manual

Search for what you want to do and follow the steps. Each process shows where it is in the menu, what you need first and which mistakes to avoid.

The life of a project

Development, maintenance and portal

How do I register a maintenance request and turn it into a work order?Collect the customer's or user's notice and generate the work order with one click.

Where BIM › Maintenance › Home › Work Request

Before you start

BIM Maintenance profile.

How do I register a maintenance request and turn it into a work order?

Steps

  1. Click New and enter the Description and the Observation.
  2. Say who is reporting it: Requested By, Requested Email, Reference and Customer.
  3. Locate the problem: Location, Part, Asset and the Priority.
  4. Click Create Work Order: the work order is created with the description, the asset, the categories and the priority.
  5. Move the request through the states with the bar: Ots in Process, Ots in Review, Ots Finished.
Warning

The work order needs a task type: create at least one in Maintenance › Data › Types of Tasks before clicking Create Work Order.

Documented version: BIM 2.0 (base_bim_2 19.0.19.04.2026) · Odoo 19